COVID-19 Policy/ Instructions
Please Review the Important Instructions
Below for Appointments at Our Office and How to Order Supplies. Please Check Our Facebook Page for Daily Updates/Changes.
LEXINGTON VETERINARY ASSOCIATES
You Can Now Order Food and Medications Online Through Our Online Store!
Instructions for Visits During COVID-19 Emergency
- If you have an appointment please remain in your car, we are not allowing any clients into the building at this time.
- A technician will come and check you in, if there isn't anyone out there at the time of your arrival please call the office 781-862-1127 and let us know you are here
- We will be taking your cell phone number and the doctor will call you before we take your pet inside for a full examination. The doctor will then call you to discuss any findings after the exam
- Once the exam and discussion is complete a technician will bring out the invoice and any medications needed. We will be asking clients to call and make payments over the phone.
- If you are picking up a prescription or food please call the office and order what you need and pay over the phone. We ask that you give us 24 hours to refill all prescriptions.
- We are encouraging all our clients to order all prescriptions and diets through our online pharmacy whenever possible
- If you, yourself have a fever or respiratory symptoms. We kindly ask that you reschedule your routine appointment for at least 14 days out.
- If your pet has an emergency please call the office at 781-862-1127 and we will help you determine whether we can help you or refer you to one of the referral hospitals which are also up and running and are able to accommodate any emergency situation.
We appreciate your continued patience and understanding during this time and while we understand that no protocol in place is perfect. We are making changes every day to ensure the safety and well being of our clients and staff and provide the best service to all of you.Because of the ever changing situation we will keep you updated as information becomes available Please be well and stay healthy
Your Pets Are Our #1 Priority
Lexington Veterinary Associates is a privately owned veterinary practice established in 1971 and located in the Boston suburb of Lexington, Massachusetts. We pride ourselves on providing high quality veterinary medicine in a warm and welcoming environment. Explore our site to learn more about our doctors, services offered and how to schedule an appointment.